Volunteers Wanted: Volunteer Community Support Companion (Aged Care)

Elderly (over 65) members of the community are referred to the Central Coast Disability Network by My Aged Care (the government body that is the entry point to access aged care services) and information about:

  • The different types of aged care services available
  • Their eligibility for services
  • Referrals to service providers that can meet their needs

A Community Companion is matched with an elderly person or group of elderly people who have experience social isolation and who will benefit from your company. You will undertake face-to-face visits, accompanied activities or telephone and web based monitoring services at least once per fortnight to provide social interaction, companionship and friendship.

The support provided may be in a home, centre, clinic or community setting.


What will you do as a Volunteer Companion?

As directed by the Community Support Coordinator, you will be asked to undertake activities in accordance with the participants’ wishes. This may include, but not be limited to:

  • Visit the participant or group of participants at least once per fortnight
  • Undertake activities that are appropriate to the participant or group. This may include listening to music together, playing cards or board games, reminiscing or simply having a chat
  • Undertake accompanied activities – including shopping, bill paying and attendance to appointments.
  • Maintain regular communication with the Central Coast Disability Network CS Coordinator to discuss your visits and any concerns that may arise.
  • Record and submit shift reports (this is a brief overview of what has occurred during your visit)to the Central Coast Disability Network CS Coordinator
  • Respect the rights of participants to confidentiality and privacy
  • Providing transport support as directed
  • Maintaining a Code of Conduct as required in the CCDN Quality Management System
  • Adhere to CCDN policies and procedures and specifically the WH&S policy.
  • Attend orientation and ongoing training as required.
  • Providing input into the review of client Service Plans


What skills/qualifications do you need to be a Volunteer Companion?

First and foremost – an open mind and heart, and a passion for the elderly.

Personal Qualities
  • The ability, genuine drive and willingness to support elderly people to live their best life.
  • Values of respect and a willingness to empower people.
  • A willingness and capacity to undertake training.
  • Effective interpersonal skills and the ability to communicate with people from a variety of backgrounds
  • Reasonable physical fitness.
  • Excellent personal presentation.
  • Values of respect for human rights.


Knowledge, Skills and Experience
  • Practical written and verbal communication skills
  • Demonstrated capacity to work with honesty and integrity.
  • Flexibility and compassion.
  • A current NSW driver’s licence
  • A National Police Check
  • RTA Driving record printout
  • A current First Aid Certificate is desirable but not essential.


When and how much time will you need to give?

You may volunteer your time for as much or little as you wish, though in our experience, we have found that volunteers who are committed on a regular basis over a long period gain a great sense of personal satisfaction. The majority of our volunteer opportunities are during the week between the hours of 9am – 5pm, though there may be opportunities to volunteer on the weekend or evenings and we can discuss this with you as they arise.

Ideally, you will be available for at least two hours per week; we will work with you to try to accommodate your availability and level of commitment and match that with the people we support.


For more information about this volunteer position, click here.

If you’re interested in giving back to the community and volunteering for CCDN, please email info@ccdn.com.au or fill out our Expressions of Interest form here.